Frequently Asked Questions
Per contattare il nostro servizio clienti, consultate la pagina contattaci.
Quando trovate quella dicitura nella pagina del prodotto, significa che le foto sono puramente indicative. Ciò accade perché la quantità disponibile per la vendita supera il singolo pezzo e i difetti possono variare in ciascuno. Per garantire completa trasparenza, inseriamo tale avviso. Se desiderate, potete richiedere le foto reali del pezzo che intendete acquistare. In alternativa, affidandovi a noi, vi assicuriamo che la qualità sarà conforme allo stato del prodotto riportato nella pagina del prodotto.
We accept wholesale orders. Product availability depends on stock levels; therefore, some items may be unavailable and are subject to stockouts. Upon request, we can provide a complete list of available products, including those not yet featured on our website.
Sì, solitamente sono disponibili sconti e promozioni sul nostro sito web. Inoltre, per richieste specifiche su determinati prodotti, non esitate a contattarci: possiamo valutare insieme soluzioni commerciali personalizzate e raggiungere un accordo vantaggioso per entrambe le parti.
All items in the store are sold "as is". For more information, please consult our Terms and Conditions.
We do not have any physical retail stores. However, you can pick up orders directly from our warehouses by appointment.
No, we do not offer free shipping. Given the nature of the products, which can vary significantly in size, weight, and value, shipping costs are calculated on a case-by-case basis. This approach allows us to ensure an appropriate, secure, and efficient logistics solution for every shipment. All shipping conditions are agreed upon directly with the customer, and costs are clearly defined in advance. Our team is always available to provide support and identify the most suitable shipping option for specific needs.
Yes, we ship internationally. All shipments are handled under the Incoterm DAP. Shipping costs are the responsibility of the customer, and all conditions are agreed upon directly to ensure the most efficient and reliable delivery solution for each destination. Our team is always available to support you at every stage of the process.
Yes, we offer express shipping options. All shipping conditions are agreed upon directly with the customer to ensure maximum flexibility. You can choose to arrange pickup yourself with your own courier (Incoterm FCA), or entrust us with managing the shipment (Incoterm DAP). In the latter case, shipping costs will be charged to the customer. Our team is always available to help you find the most suitable shipping solution for your needs and timelines.
We accept credit/debit cards, PayPal, and bank transfers for B2B orders.
Sì, utilizziamo protocolli SSL e gateway certificati. I dati sono protetti e non vengono condivisi.

